To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags and in its original packaging. You will also need your receipt or proof of purchase.

To initiate the return, you can contact us at info@dituttopertutti.it. If your return is accepted, we will send you all the necessary information on how and where to send the package. Items returned without first requesting a return will not be accepted.

You can always contact us for any return questions at info@dituttopertutti.it.


Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the problem and make it right.


Exceptions/non-returnable items
Some types of items cannot be returned, such as perishable products (such as food, flowers or plants), personalized products (such as special order or personalized items), and personal care products (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately we cannot accept returns for gift cards.


Refunds
We will notify you as soon as we have received and inspected your return and let you know whether the refund has been approved or not. If approved, you will automatically be refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and even ship your refund.